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1 Overview
WebInstant provides a range of digital services tailored for individuals and businesses. All services are delivered based on the selected plan and agreed project scope.
Services Offered
- Website Development
- Portfolio Websites
- Business Websites
- E-commerce Setup
- Website Maintenance
- Hosting & Deployment Support
2 Eligibility
By using our services, you confirm that:
- You are at least 18 years old, or have guardian permission
- You are legally authorized to enter into an agreement
3 Project Scope
All work will be done strictly as per the selected plan features and client-approved requirements.
Important: Any extra features, pages, or changes outside the agreed scope will be charged separately.
4 Payments Required
Payment Structure
- 50% advance payment required before starting work
- 50% remaining payment before final delivery
- Work starts only after advance payment is received
- All payments are non-refundable once work has started or resources are allocated
5 Project Timeline
Delivery time depends on project type and complexity, client response time, and content provided on time.
Delays in content or approvals from the client's side may increase the overall delivery time.
6 Revisions Policy
Revision Terms
- Each plan includes a limited number of revisions
- Revisions are for minor changes only
- New features or major redesigns will be charged separately
7 Delivery & Handover
After project completion:
What You Receive
- Website files or live deployment will be provided
- Basic guidance may be included (based on plan)
- Client is responsible for login credentials after handover
8 Maintenance Plan-based
Maintenance applies only if included in the plan or purchased separately:
Covered Under Maintenance
- Minor content updates
- Bug fixes
- Basic support
Note: Maintenance does not include redesign or development of new features.
9 Client Responsibilities
Clients must provide the following for project progress:
Required from Client
- Content — text, images, and branding assets
- Accurate and complete project requirements
- Hosting/domain access (if needed for deployment)
Delays caused by missing or late content are not WebInstant's responsibility.
10 Hosting & Domain
WebInstant does not own or manage hosting or domain accounts. We only assist with setup, deployment, and configuration.
Any hosting issues are handled directly by the respective hosting provider — not WebInstant.
11 Refund Policy
Refund Conditions
- Refunds are not available once work has started or resources are allocated
- Refund is only possible if the project has not started at all
For full details, please read our Refund Policy page.
12 Ownership & Portfolio Rights
After full payment has been received:
- Client owns the final website and all deliverables
- WebInstant may showcase the project in its portfolio unless the client requests otherwise in writing
13 Confidentiality
We respect client privacy and do not share:
- Personal data
- Business information
- Project files and assets
14 Limitation of Liability
WebInstant is not responsible for:
- Hosting/server issues
- Domain problems
- Third-party tool failures
- Data loss due to client actions
Maximum liability is limited to the total amount paid for the specific project in question.
15 Termination
We may cancel a project in the following circumstances:
- Client is unresponsive for 7 or more days
- Abuse or inappropriate behaviour toward the team
- Payment terms are not followed
Work completed up to the point of cancellation must be paid in full.
16 Acceptance
By using WebInstant services — whether by placing an order, making a payment, or communicating project requirements — you confirm that you have read, understood, and agreed to all of these Terms & Conditions.
Last Updated: 1 July 2025